If you haven’t been following the ‘buzz’ on Twitter in the past few days, you may have missed what has become the social media story of the week, namely Director Kevin Smith’s experiences with the US airline Southwest. As it’s been immensely well covered, I won’t waste too much time giving you the background – [...]
Posts Tagged ‘Too Fat to Fly’
7 lessons you can learn from Southwest Airlines
17 February 2010 | Posted by Henry Elliss | Head of Social Media | UncategorizedTags: customer services, kevin smith, smodcast, Southwest Airlines, Too Fat to Fly
