Social Media

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Customer Service is key on social

19 June 2015 | Isobel Capelin

For most customer facing companies, social media is often the first port of call for people who use their products or services to complain or ask questions. Unlike with an email address, it’s public – so […]

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Why are people so upset by the new Spotify logo?

17 June 2015 | Isobel Capelin

A lot of angry Spotify users took to Twitter this morning to complain about the colour change of the Spotify logo on iOS devices. Like any great consumer uproar, it’s even got it’s own hashtag: […]

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BrandLove25 – Health & Nutrition

2 June 2015 | Sarah Graveling

Whether you’re a full-time juicer or haven’t heard of a Nutribullet – you probably won’t have escaped the growing industry of healthy and tailored meal plans delivered to your door. We’re talking anything from the seasonal fresh […]

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Why did Nando’s react so cautiously to #CheekyNandos?

18 May 2015 | Henry Elliss

Unless you’ve been hiding under a rock for the past week, you’ll undoubtedly be aware of the ‘Cheeky Nando’s’ meme and the internet-based ‘Mega LOLZ’ it has generated. Just in case you’re not, here’s the […]

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Tamar’s #DigitalHistory – The Story of Pinterest

21 April 2015 | Henry Elliss

With our twentieth birthday fast approaching, we’ve seen many sites come and go – from the highs (Facebook, Google) to the lows (remember Boo.com?!). We’ve seen them all, and we’ve learnt many lessons from them. […]

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Periscope – The world is your oyster

14 April 2015 | Elise Romero

Unless you’ve been hiding for the past few weeks, you’ll doubtless have heard of the “hip” new social media app, Periscope. Recently launched, it has already been downloaded onto thousands of excited smartphones. If you […]

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Say Ello to Zayn Malik’s social network

1 April 2015 | Valentin Boulan

Unless you spent last week hiding away in a cave, you’re probably aware that Zayn Malik has quit One Direction.  After being signed off for stress and leaving the band’s tour, it was announced the […]

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What can #YourMum teach us? A lot apparently

16 March 2015 | Isobel Capelin

Last week Penguin Books launched a Twitter campaign to celebrate Mother’s Day. They decided to ask users to tweet them to provide book suggestions for their mothers. To the internet’s amusement they used the hashtag […]

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Wearable tech: Is the Apple Watch a game-changer?

13 March 2015 | Isobel Capelin

We predicted at the beginning of the year that 2015 is set to be the “year of wearable tech” and Monday’s Apple event only confirmed it. Apple Watch The Apple Watch has caused quite a […]

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Everything brands need to know about Snapchat

24 February 2015 | Isobel Capelin

A number of brands struggle to reach the younger demographics; those that are unable to embrace the ever evolving world of social media are at a distinct advantage. With the younger generation leaning away from […]

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