29 September 2009 |

Are you on the Twitter blacklist?

This past weekend, I discovered that tweets from Aaron Williams, Tamar’s Head of Technology (@bayshield), aren’t showing up in Twitter search results.

I noticed it on Sunday while I was monitoring tweets about The Prince’s Trust’s “Palace to Palace” charity ride (Aaron, an avid cyclist, took part in the event and The Prince’s Trust is a Tamar client).

I thought it was odd that Aaron’s “Palace2Palace” tweets:

Rbayshieldsunday

Didn’t show up in my search queries for “Palace2Palace”:

Rmillysunday

On Monday morning, I brought this to the attention of Aaron and our Head of Social Media, Henry Elliss (@henweb).

We ran a few more tests and, unfortunately, all signs affirmed that Aaron’s on some sort of Twitter blacklist!

Here are the results of one of those tests. Henry and Aaron both tweeted #IsTwitterBroken:

Rhenbayshield-mondaytest

In Twitter search results, Henry’s tweet shows up. Aaron’s tweet didn’t register:

RTwitterSearch-broken

To top it all off, @bayshield doesn’t appear in the “Find on Twitter” search:

Rbayshield

But, Henry and I both follow Aaron and we’re still getting his @bayshield tweets in our feed! Head scratcher, eh?

Why would Twitter blacklist our tech guru? Check out his Twitter profile, you’ll see Aaron is not a shady porn bot spammer. We’re reaching out to Twitter support about this craziness.

Hope we’ll have an update to share sooner rather than later!

Tamar Staff Member

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  • http://www.fiverdesign.co.uk Jamie Giberti

    That is very interesting, and more than a touch worrying. I’d be very interested to hear any response you get from Twitter support as to the reasoning behind this.

  • http://www.imperialleisure.com Yunus Akseki

    twitter flags repeated messages as spam, or as twitter describes it as “spam-ish” the first level in this is that tweets stop showing up in search, and the streaming api. In this instance it looks like using the words princesstruss, and palace2palace a few too many times has the account flagged as spam. If this was a genuine spam account it might lead to suspension.

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  • http://www.tamar.com Aaron Williams

    In the end I renamed my account and created a new account using the original account name. I then re-followed all my online friends and presto! I am back in the search results. The biggest downside to having to do this is that the people who were following me now need to re-follow me again.