15 September 2008 | Tanya Goodin

Getting a site reincluded

How long does it take?

One of the joys of working in IT, at least that’s what most people assume I do, is that they thinks you know a lot about computers, and if you ask anyone here they will tell you I know where the on/off button is and that’s on a good day. So requests to get help with laptop issues and set up private networks are usally met with a blank stare and I refer them to my dog. It’s a bit like my mates who are doctors and when introduced to people for the first time are always consulted about strange growths on various body parts, lovely!

So it was nice, ish, to be asked the other week to help a mate out who’s site had disappeared from Google. Hey, I can help with that! Nothing dodgy had been done to the site I was assured so I had a look and could find nothing obviously amiss until I checked out his blog.  And herein potentially was the problem. It was an old version and had not been updated and as such was liable to be hacked. And after  a wee look around sure enough there it was, lots of lovely hidden links, well hidden, to some slightly dubious sites.

Obviously Google had seen this and then decided that these links were potentially dangerous, possibly loaded with malware or just plain unsuitable for family viewing! So they dropped the site, fair do’s!

The next step was to remove the blog, easiest thing to do in the circumstances so that’s what we did. We then made sure the site was verified in Google’s webmaster tools suite and as instructed here filed a request consideration. We told Google what we thought had happened to cause the drop and then what we had done to fix it. Simple.

And we  waited. For about 8 days and then bingo, the site was back in Google as before. No dramas. And while there was no communication beyond a dated receipt for the request that was all it took.

So this is how long it can take, I have seen it with my own eyes. And while it would have been nice to be alerted to the fact that the site was included again let’s face it we were always going to be watching the results so no real need!

Tanya Goodin

Tanya Goodin

Founder of Tamar